Izzy Brown

Izzy Brown is an award-winning CRM and Communications expert, whose work incorporates data and storytelling in innovative ways to create unique customer journeys from the first interaction to create increased tenure and customer lifetime value.

After graduating from the Manchester School of Art in 2011, Izzy joined the Sotheby’s family where she worked across several departments before heading Corporate Sponsorship. Falling in love with data, and understanding client and customer needs she joined the centralised CRM family at Time Inc and looked after Digital Communications for NME, Horse & Hound and worked with the New York office on CRM strategy and newsletter identities for Southern Living and People.

Clients and projects include working with Fortune 500 companies and some of the UK’s most successful scale-ups to create communication and audience identities for 26 clients. Projects include Moonpig “Rewards”, Christie’s “Online Digest News”, NME lifecycle communication and Horse & Hound site launch “equo” and JustGiving’s Charity and Fundraising communications.